Shipping policy
Thank you for shopping with Poke Land. We are committed to delivering your trading cards safely and efficiently.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During periods of high demand, processing times may be slightly longer.
Shipping Times
Domestic Shipping
Estimated delivery time for domestic orders is 7–10 business days after your order has been processed.
International Shipping
Estimated delivery time for international orders is 11–15 business days after your order has been processed.
Please note that delivery estimates are not guaranteed and may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Poke Land is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Lost or Delayed Packages
If your order appears to be lost or significantly delayed, please contact us. We will work with the shipping carrier to help locate your package and assist you in resolving the issue.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with clear photos of the package and the item(s).
Contact Us
If you have any questions regarding shipping, please contact us:
Poke Land
Website: pokeland.store
Email: contact@pokeland.store
Address : 21 Debolt lane Richmond IN 47374